Good to know…

Shipping

All parcels are traceable and delivered from Sweden with a flat shipping fee depending on country. Some orders might be subject to local taxes and import duties. Since we’re unable to calculate these charges, shipping from Paula Atelier does not cover these expenses.

• Shipping costs:

  • Sweden - 20 Euro

  • Nordics & Baltics - 50 Euro

  • Europe, UK & Norway - 70 Euro

  • Outside of Europe - 180 Euro

Orders will be shipped within 7 days. Ceramic sculptures are usually very heavy and complicated to ship. Should a product be damaged on arrival, please make note of any external damage on the parcel and notify the driver/collection point and contact us right away at hello@paulaatelier.se.

Orders can be picked up at our studio in Gothenburg free of charge. When placing your order, an email will be sent with more information.

Returns

You may return your product within 14 days of arrival. Please note that you are responsible for returning the parcel to us. We highly recommend sending the product back in it’s original packaging, traceable with the carrier of your choosing. Items lost or damaged during return shipping will not be compensated for.

Do you wish to return your product? Please send your statement to hello@paulaatelier.se

Business and collaboration

If you have specific proposals or would like to collaborate, please send us and email.